How can I contact customer support?

You can contact our customer support team by phone or email during business hours. Our team is available Monday to Saturday, 9:00 AM to 7:00 PM.

What are your business hours?

Our business hours are Monday to Saturday from 9:00 AM to 7:00 PM. For urgent matters outside these hours, you can email us and we will respond as soon as possible.

Where is your office located?

Our registered office is located at EFRTMRT INTERNET PRIVATE LIMITED, Rausar Kothi, Sadar, Shahjahanpur, Uttar Pradesh, India - 242406.

How do I track my order?

You can track your order from your account dashboard. Login to your account and go to "My Orders" section to view order status and tracking information.

What is your return policy?

We have a 7-day return policy for most products. Please check the product page for specific return information and contact our support team for return requests.

How do I reset my password?

Click on "Forgot Password" on the login page and enter your email address. You will receive a password reset link in your email.

Do you ship internationally?

Currently we only ship within India. We are working on expanding our shipping services to other countries in the future.

What payment methods do you accept?

We accept all major credit/debit cards, UPI, net banking, and popular digital wallets for payments on our platform.

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