This Refund & Cancellation ("Policy") sets forth the terms and conditions under which orders placed on EffortMart.com (the "Platform"), operated by EFRTMRT INTERNET PRIVATE LIMITED, incorporated on December 2024, with its registered address at Rausar Kothi, Sadar, Shahjahanpur, Uttar Pradesh, India – 242406, may be cancelled.
By placing an order on the Platform, you acknowledge and agree to this Refund & Cancellation.
Important Notes
- Cancellation requests are only accepted within specific timeframes
- Some orders cannot be cancelled once processing begins
- Refunds for cancelled orders follow specific timelines
- Always check your order status before attempting cancellation
Order Cancellation Eligibility
You may cancel your order under the following conditions:
- Before Shipping: An order can be cancelled at any time before it has been marked as shipped by EffortMart or the respective third-party seller.
- Within 24 Hours (If Not Shipped): If your order has not yet been shipped, you may cancel it within 24 hours from the time of placing the order, even if the shipment process has begun but dispatch has not occurred.
Cancellation Eligibility Timeline
Non-Cancellable Orders
Please note that an order cannot be cancelled under the following circumstances:
- Once Shipped: Once the order has been marked as shipped.
- Time Limit Exceeded: If 24 hours have crossed from the time of placing the order, regardless of whether it has been shipped or not.
- Special Products: For any products explicitly mentioned as non-cancellable on their respective product pages (e.g., highly customized items once production begins, digital products once access is granted/downloaded).
How to Cancel an Order
To initiate an order cancellation, please follow these steps:
Via Your Account
Log in to your EffortMart account, navigate to your "My Account" dashboard, and then go to the "Order Details" page for the specific order you wish to cancel. You will find a cancellation option if the order is eligible for cancellation.
Contact Support (If Option Not Available)
If for any reason you are unable to cancel your order through your account dashboard and believe it is still within the eligible cancellation window, please immediately contact our support team.
Refund for Cancelled Orders
Upon successful cancellation of an eligible order:
- No Fees: EffortMart does not impose any cancellation fees or deductions on cancelled orders.
- Refund Processing: The refund process for cancelled orders will follow the same timeline as our Refund & Return Policy. Your refund request will typically be approved within 3 business days of the cancellation being confirmed.
- Refund Method: Refunds will generally be processed using the original payment method used for the purchase (e.g., credit card, debit card, net banking, UPI).
Refund Processing Timeline
Contact Us
For any questions regarding this Refund & Cancellation, please contact our support team:
Contact Information
Support Email
support24@effortmart.comSupport Phone
+91 9250064987Please have your order ID ready when contacting our support team for faster assistance with cancellation requests.