Grievance Officer Details

SA

Mr.Sohel Ansari

Chief Grievance Officer

Email Address
directorsohel.mum@effortmart.com
Phone Number
+91 93727 71244

Availability

Office hours and response commitments

Office Hours
Monday to Friday
9:00 AM - 6:00 PM
Response Time
Within 24-48 hours
for all grievances

Regulatory Compliance & Disclaimer

This grievance mechanism is established in compliance with applicable regulations and company policies:
  • All grievances are handled as per Companies Act, 2013 and related regulations
  • Confidentiality of complainant information is maintained throughout the process
  • No retaliation policy ensures protection of grievance reporters
  • Fair and unbiased investigation process is followed for all complaints
  • Regular reporting to management and regulatory authorities as required
  • Records are maintained as per statutory requirements